Pallet Delivery Service
When ordering freestanding office screens or large volumes of desktop dividers, the default shipping method is a pallet delivery via our delivery partner, Pallet Network.
Our office dividers are sent on a wooden pallet, this is to ensure that the screens are received in the same condition they leave our warehouse.
What is a pallet?
The pallets are made on site, at our warehouse in Peterborough, UK. The main purpose of a pallet is to protect screening during transit and to reduce the risk of transport damage.
The delivery pallets consist of a wooden pallet base and then a chipboard structure that will encase the custom office dividers, securing them tightly into place. The wooden structure around the office screens includes side panels, and a strong wooden brace, which sits approximately half way up the screen (this can vary on screen size).
What do I need to know about a pallet delivery?
When placing an order with Rap Industries, you’ll need to make sure a pallet delivery can be accepted on to the premises.
The deliver will be made with a tail lift vehicle and the goods will be deposited to the kerbside using a pump truck. A pallet delivery is kerb side only, any goods will not be taken into a building or premises by the driver.
The driver has 20 minutes to deliver your goods, any delay could result in your goods not be delivered on your allocated day and could incur additional charges. Within those 20 minutes, as the recipient, the full pallet should be checked for any damage. All damages should be reported to Rap Industries as soon as possible.
Please ensure there are no obstacles, kerbs, steps, gravel or any soft ground from the vehicle to the drop off point. Check there are no width restriction which would prevent the pallet from being delivered.
How to Take your Screens off the pallet?
Once the delivery has been made, you’ll need to remove the office partition screens from the pallet.
To start the process, you’ll need a pozi screw driver. Located on the left and right hand side of the pallet you’ll find x6 screws, x3 going into each wooden crossbar. Please remove all screws from both sides, pulling the cross bar way from the structure. You will then have full access to the office dividers, which can then safely be lifted from the pallet.
What do I do with the pallet after delivery?
It’s important to note that the pallet is left with the recipient of the delivery and it will be your responsibility to discard of the pallet. The delivery driver will not take the empty pallet away with them.
As the pallet is made completely from wood, it’s possible to recycle the pallet or if you have any other use for the wood, by all means this can be repurposed.
Pallet Delivery Service
Any orders for freestanding office screens or large volumes of desktop dividers, the standard shipping method we offer is a pallet delivery via our delivery partner, Pallet Network.
Our office dividers are packaged onto a wooden pallet to ensure that the screens are received in the same condition they leave our warehouse.
What is a pallet?
The pallets are made by us, on site at our warehouse in Peterborough, UK. The main purpose of a pallet is to provide protection for the screens during transit and to reduce the risk of damage whilst the screens are being transported to the delivery address.
The delivery pallets are made up of a wooden pallet base with a chipboard structure that will hold the custom office divider and keep them secure in place. The wooden structure around the office screens includes side panels and a wooden brace bar, which sits approximately 50% up the screen (this can vary on screen size).
What do I need to know about a pallet delivery?
When placing an order with Rap Office Screens you will need to make sure the delivery location can accept a pallet delivery.
A tail lift vehicle will be used to make the delivery and the goods will be placed to the kerbside using a pump truck. All pallet deliveries we offer are a kerb side only service, any goods will not be taken into a building or premises by the driver as they are not insured to do so. The customer will need to remove the items from the pallet and take inside the building themselves.
The driver is allocated 20 minutes to deliver your goods and will attempt to make contact via any delivery details provided to us before and on arrival. Any delay in responding or meeting the delivery could result in your goods not be delivered on your allocated day and could incur additional charges for re-delivery. Within these 20 minutes, the receipt of the delivery should check the full pallet for any damage. All damages should be reported to Rap Office Screens as soon as possible, but within 48 hours.
Please ensure there are no obstacles, kerbs, steps, gravel or any soft ground from the vehicle to the drop off point. Check there are no width restriction which would prevent the pallet from being delivered. Provide any information that would be helpful to the delivery driver at the time of order to prevent any issues occuring on the day.
How to Take your Screens off the pallet?
Once the delivery has been made, you’ll need to remove the products from the pallet.
You will require a pozi screw driver to undo the pallet. On the left and right hand side of the pallet there will be x6 screws, x3 going into each wooden crossbar. Please remove all screws from both sides, and then pull the cross bar way from the structure. You will then have complete access to the goods on the pallet, which can then safely be lifted from the pallet.
What do I do with the pallet after delivery?
Please note that the pallet is left with the recipient of the delivery and it will be your responsibility to dispose of the pallet. The delivery driver will not take the empty pallet away with them.
As the pallet is made completely from wood it can be recycled or repurposed.